7. FTP, SFTP, FTPS or FTPES Connection

fmPreferences - FTP Connection.

This section describes how to setup FTP connection to be able to upload and preview images using Store Manager for PrestaShop.

FTP connection is not required, you may skip it. FTP is used for images - downloading and uploading images for products, categories and manufacturers. If there is no valid FTP connection specified,

you will not be able to view images and upload them to your server. You will also need the correct FTP connection when using the 'Point of Sale' function of Store Manager.

See an example of properly configured FTP below:

FTP connection settings page

FTP settings:

  • Server address - IP address or domain name of FTP server. Do not use any prefixes or suffixes there, just simple name or IP. For example, if your online store site you can find on such web address

as http://www.onlinestore.com/, you should specify only this path: onlinestore.com or your store is placed on this link www.mystore.com/ - use this path - mystore.com etc.

  • FTP username/ FTP password - specify login information. If you do not know your access details, please contact your Hosting Company and request details.
  • Use passive mode (recommended).
  • Store root directory - default directory, where the shopping cart is installed. To select your shopping cart root directory click on the browse button.

If you get such error message after pressing 'Test connection' button:

FTP store root directory invalid

make sure you have specified the correct store root folder - the folder, where presence the administrative folders, image folders as well as all the other files and folders of your shopping cart inside.

FTP browser

Additional settings:

  • Max FTP threads - the number of threads allowed. Can be used if your Hosting Company has any limitations on the number of threads.
  • Cache images - has to be enabled to cache images downloaded to Store Manager.
  • Clear image cache - clear local images cache.

Note: FTP account (settings - login/password) used for images management must have rights to read/write appropriate directories otherwise FTP feature may not work properly.

Note: Difference between FTP and SFTP is in using passive mode and different port number for both of them.

Starting with version of Store Manager for PrestaShop, in the case using the FTPS or FTPES protocol, check the appropriate checkbox in the top and get the additional field - SSL version.

Choose 'Auto' position and the program will indicate version automatically or you can specify the specific protocol version by choosing it from the drop-down list:

SSL version list

Click "Test Connection" button to verify whether all settings you have specified are correct. If everything is correct, you should see "FTP was connected successfully" message.

FTP was connected successfully message