4.6. Credit Slips


PrestaShop allows customers to return items. In this case, the order's status is changed to the "Refund". You have to create a credit slip and attach it to these orders.

"Credit slips" are displayed in the "Orders" section in Store Manager.

Note: Currently, Store Manager allows to work with the Credit Slips created in the native PrestaShop admin panel. You can't create Credit Slips in Store Manager.

On the toolbar you can find the following options:

  • [Refresh] – press the button to update data if you are not sure if the latest changes are reflected in this section.

  • [Print Credit Slip] – send selected credit slip to the printer.

  • [Delete Credit Slip] – remove credit slip from your store.