6. Credit Slips
Prestashop allows customers to return items. In this case order's status is changed to 'Refund'. You must create and attach to such orders a credit slip.
Credit slips are not created in the 'Credit Slips' page of Store Manager, but only displayed there.
Using toolbar you can:
1) print available credit slips on your printer by pressing the appropriate button - 'Credit Slip';
2) remove credit slips from your store by clicking 'Delete Credit Slip';
3) 'Refresh' button is used to update data if you are not sure that the latest changes are reflected in this section.